Create my accountSoftware for plumbers and heating engineers
Every plumber,a rock-solid file.
The danger isn't during the job, it's after. The emergency sends you off without a signed quote, and the embedded leak comes back months later, far from you. Here is the file that puts the contract before the wrench and keeps the record of what you repaired.
Free to start, no card.
Software shouldn't just help you run your business. It should strengthen your credibility with the best clients, and protect your interests the day a job gets tense.
Where a job tips over
With plumbing, the risk doesn't show up right away.
It shows up later, when the water has taken its time or when the bill goes unpaid. Four moments decide whether a job ends as a recommendation or a dispute.
The emergency that leaves without a quote
They call you for a leak, you rush over, you fix it, the price gets settled over a text. Except that without a quote signed before the job, the contract doesn't exist, and it's on you to go to court to get paid. The speed that makes your value is what leaves you defenceless.
The leak that comes back months later
A solder joint, an embedded fitting, and the water seeps in silently. By the time the marks appear, the work turns against you, far from the job. Without a record of what you fitted and pressure-tested, the presumption is on you.
“You’re the one who touched it”
The moment a leak reappears, the client ties it to your last visit. You're held to an obligation of result: if he thinks it's on you, he refuses to pay. Without the state of what you found and repaired, it's his word against yours.
The margin scattered between two rates
An emergency call-out isn't billed like a planned job. Between the two rates, the travel and the admin time you forget, it's thousands of euros a year evaporating without you seeing it.
None of these moments is fate. Each one becomes harmless the moment it's written down at the right time.
Trust is won before you open the valve.
Home call-outs carry a reputation for rip-offs, between bills that double and jobs with no paperwork. Before letting you in, the client judges what they can see: a clear quote even in an emergency, tidy past jobs, a business you can find again. At a similar price, the plumber who frames things before touching anything comes before the one who fixes on a text.
Your public page and your jobs don't manufacture that seriousness. They make it visible, for the client hesitating between you and the first number found online.
The day the leak comes back, it's all in writing.
With plumbing, what protects you isn't having repaired well, it's having left a record before leaving. The quote signed before the job, the diagnosis of what you found, the repair fitted and pressure-tested, what the client accepted: gathered and ordered, from call-out to end of guarantee.
When the client ties a leak to your visit, or refuses to pay for an emergency, you don't argue. You open the file, and it shows the signed contract and the state of what was done, dated. That's what turns “you're the one who touched it” into a document, not a claim, and what keeps you from going back for free over work that wasn't at fault.
One single way of working, two benefits: it wins you the job, then it covers you on it.
Two trades, one margin to hold.
Call-outs and planned jobs aren't billed at the same rate, and it's between the two that margin leaks. Your real hours, your jobs and your margins sit in one place, up to date. You see whether an emergency actually paid you once the travel is counted, not at the end of the month.
And on site, everything is noted from the job: the diagnosis, the repair fitted, the photo, the signed quote, even offline at the bottom of a crawl space.
What we get asked
The questions you're already asking.
A leak is urgent: do I really have to get a quote signed first?
Yes, that's what protects you. Without a quote signed before the job, the contract isn't concluded and the client can refuse to pay. The file lets you get it signed in a minute, on the spot, before you open your toolbox.
The client says the leak comes from my visit: what do I do?
You're held to an obligation of result, so it all comes down to proof. If you noted what you found and the repair you fitted, you show the dated record instead of arguing from memory.
Water damage: is it the ten-year guarantee or my professional liability?
It depends on what's at fault. An embedded pipe that soaks floors and walls falls under the ten-year guarantee in the vast majority of cases; an exposed fitting that stains a ceiling stays with professional liability. In both cases, the record of the installation makes the difference.
Do I have to replace my quoting software?
The quote isn't the end, it's the first brick of your file. In plumbing, it's the quote signed before the emergency and the record of the repair that protect you, and that's what we hold, from call-out to end of guarantee.
Does it fill in on site, even offline?
Yes. The diagnosis, the repair fitted, the photo, the signed quote: everything is captured on the spot, even in a basement with no signal, and syncs afterwards.
I mostly do call-outs, is it for me?
Especially if you do call-outs. That’s where the quote gets skipped and the unpaid bill arrives. The file puts the contract between the call and the wrench, and keeps the record for the day the leak comes back.
The common ground
What secures your project doesn't depend on your trade.
The principle is the same across every job you take on: the agreement holds from the quote, the proof files itself as the work goes, the handover closes cleanly. That's what we call a Secure Contract.
See it on a key phase: The unpaid invoice →
Your next jobs deserve a rock-solid file.
You work in another trade? The file holds for all of them →
Free to start, no card.