Create my accountSoftware for tilers
Every tiler,a rock-solid file.
Your work is judged by eye, to the millimetre, on handover day. And when tiles crack or lift, the cause is often someone else’s substrate, but you’re the one blamed. Here is the file that keeps the state of the substrate before you laid, and what you did.
Free to start, no card.
Software shouldn’t just help you run your business. It should strengthen your credibility with the best clients, and protect your interests the day a job gets tense.
Where a job tips over
In tiling, the risk isn’t in the quote.
It’s in the millimetre and in the substrate. Four moments decide whether your job ends as a recommendation or a dispute, and they settle in advance, while they’re still a photo in a file.
The millimetre dispute
A lip you feel underfoot, an uneven joint, a contested flatness: at handover, it all comes down to millimetres. Your defence is the standard’s tolerances, measured and noted, not your good faith.
Blamed for someone else’s substrate
Tiles crack or sound hollow, and the cause is often the screed: moisture, a missing movement joint, a shifting substrate. But by starting to lay, you’re deemed to have accepted the substrate. Without the before state, there’s no proving the defect isn’t yours.
The water that gets under the tiles
In a wet room, tiles alone are never waterproof: water passes through the adhesive and the joints. The leak comes from the waterproofing under the tiles. The day of the damage, you need to show what you laid underneath.
Decennial, or not?
Glued tiling isn’t always under decennial liability, bedded tiling often is, and it all flips if the disorder makes the room unfit for use. Depending on the case, your liability isn’t the same: you still need the file to place it.
None of these moments is fate. Each one becomes harmless the moment it’s photographed and dated at the right time.
Trust is won before the first tile.
Trusting someone with tiling, for a client, is betting on a finish he’ll only see at the end. He can’t judge your work on a plan, so he judges what he can see: a clear quote, tidy past jobs, a business you can find again. At a similar price, the tiler who shows his work and his seriousness comes before the one who’s a number at the bottom of a quote.
Your public page and your projects don’t manufacture that rigour. They make it visible, for the client hesitating to trust you with their floors.
The day it’s contested, it’s all already there.
The rigour that wins you the job is the same that covers you when it’s contested. The state of the substrate before laying, the moisture check, what you laid under the tiles, your joints and cuts, the handover report: gathered and dated, from quote to handover.
Tiling is the top cost item among disorders in single homes, because a dispute often means redoing everything, underfloor heating included. The day the expert arrives, you don’t open a box of photos: you open the file, and it shows the before state and work done by the book.
One single way of working, two benefits: it wins you the job, then it covers you in a dispute.
Several jobs, one clear head.
Your jobs, your teams, your hours and your margins sit in one place, up to date. You see whether a job is paying you while it runs, not at the end of the year.
And on the job, everything is captured on the spot: substrate photos, notes, checked points, even offline.
What we get asked
The questions you’re already asking.
Is tiling covered by the decennial liability?
Not always. Glued tiling is generally a dissociable element, covered by the one-year completion guarantee rather than decennial liability; bedded tiling, indissociable from the work, can fall under decennial liability. And it all flips if the disorder makes the room unfit for its use. Depending on the technique and the severity, your liability isn’t the same.
Tiles that crack or lift, is it my fault?
Often the cause is the substrate (screed too damp, missing movement joint, moving building), not the laying. But by starting to lay, you’re deemed to have accepted the substrate: it’s up to you to prove it was at fault. Dated photos of the substrate before you laid, and a moisture check, make all the difference.
How do I defend an appearance dispute (flatness, joints, lipping)?
With the standard’s tolerances, measured and noted. Tiling is judged by eye, but the rules of the trade put numbers on what’s acceptable: lipping below a certain limit, flatness under a two-metre straightedge, joint alignment. A survey at handover beats a discussion of opinion.
Do I need waterproofing under a shower’s tiles?
Yes. Tiles alone are never waterproof: water passes through the adhesive and the joints. In a wet room, and all the more in a walk-in shower, you need waterproofing under the tiles. Keeping a record of what you laid underneath is what covers you the day of a leak.
Do I have to replace my quoting software?
The quote isn’t the end, it’s the first piece of your file. We start from the quote-contract and hold the thread through to handover, where appearance and substrate play out.
I work alone, is it for me?
Yes. A lone tiler is blamed as fast as a big firm, often for someone else’s substrate. When no one can vouch for you, your dated photos do.
The common ground
What secures your project doesn't depend on your trade.
The principle is the same across every job you take on: the agreement holds from the quote, the proof files itself as the work goes, the handover closes cleanly. That's what we call a Secure Contract.
See it on a key phase: The quote is a contract →
Your next floors deserve a rock-solid file.
You work in another trade? The file holds for all of them →
Free to start, no card.